per unit
Finally! Our yellow shipping mailers have arrived! This is our latest certified Home-Compostable HEROPACK.
PLEASE NOTE: Total shelf life of our mailers is 9-12 months.
It looks and feels like plastic, but it's not. Not even close. It is a 100% home-compostable shipping mailer and is made from 70-80% PBAT (a co-polymer that is completely compostable) and 20-30% PLA (which is a fancy way of saying cornstarch).
In a commercial compostable environment, it will break-down within 90 days. At home, it may take up to 120 days.
Please note: These mailers are translucent. We highly recommend packaging your products in a bag or wrapping that is opaque so the products can't be seen through the packaging.
The translucency of the HEROPACK material is due to the nature of the renewable ingredients used. There are strict rules to be in compliance with the Australian home-compostable certification from ABA, and this is the most important factor for us. If you are looking for no transparency, we recommend our black compostable mailers.
Another important thing to remember: Over time, because of the soy based ink, the colour of these mailers can run and transfer so please make sure to always use something to cover your products (like our INNERHERO bags) before putting it in the HEROPACK.
Design features:
Want to know how to home-compost? Check out this article!
Certifications:
Please note: If you're shipping any products which have sharp corners or edges (such as shoe boxes), it's best to trial a couple of shipments with our mailers to ensure everything performs as expected. In order to remain certified home-compostable, our mailers can't be too thick like evil plastic mailers, so sharp corners could sometimes cause damage. Other than that, HEROPACK mailers have a high weight load rating and can withstand all the hard knocks during the shipping process.
Product shelf life: as our compostable mailers are made using renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments.
Hero Packaging's HEROPACK yellow shipping bags are both high-quality and eco-friendly. They're 100% compostable and made of 70-80% PBAT (compostable co-polymer) and 20-30% PLA (cornstarch). These materials are what make the mailers so durable, while also ensuring that they'll break down within 90-120 days.
Hero Packaging Mailers help you to make a good impression with your customers. Unlike cheap, glossy, plastic mailers, Hero Packaging mailers have a premium matte finish. Their overall design is attractive yet subtle, with only a small, grey HEROPACK logo printed against the solid yellow backdrop.
Worried you'll be shipping your products during harsh Australian weather? Hero Packaging Mailers are totally waterproof, keeping your shipments safe from the rain. You can also apply your own shipping labels or write on them directly to ensure they get where you need them to go!
Our yellow shipping mailers come in 5 sizes, all of which are similar to the sizes used by Australia Post. This includes the small (19cmx26cm), the small-medium (22cmx34cm), and the large 3kg (36cmx48cm). We currently offer packs in quantities of 25, 50, 100, 250, 500, and 1000. To order in larger quantities and gain more customisation options, we recommend using our custom compostable mailers form.
Unsure which size or colour to choose? If you'd like to try out our different mailers before purchasing one of our larger packs, you're welcome to order our HEROPACK sampler. The sampler contains 1 mailer of each colour and size, giving you the variety you need to determine which mailer suits your product best.
If you're interested in ordering your own pack of yellow mailers or have any questions, please don't hesitate to reach out to us. You can contact us by emailing hello@heropackaging.com.au or by using our online contact form.
Everything you need to know about dispatch, delivery, and our returns process.
Same-day dispatch for orders placed before 12pm AEST/AEDT on business days. All other orders ship the next business day. Holiday trading hours may differ — check our website for the latest.
Australia Post is currently delivering as normal. Choose Express Post at checkout if you need products quickly. Sydney customers also have same-day delivery options at checkout.
Some delivery delays may apply. Please allow extra time and check your tracking link before contacting us. Keep buffer stock on hand to avoid running out.
Orders placed before 12pm AEDT on a business day are dispatched same day. You'll receive a shipping confirmation with tracking details as soon as your order leaves our warehouse.
Our order system is highly automated — we cannot amend or change orders once placed under any circumstances. If you need to return mailers, please see our returns information below.
Unforeseen events such as natural disasters may impact dispatch times. Check our website for the most up-to-date information.
All custom orders begin with a PDF proof — allow 2–3 business days. Printing only starts after you approve the proof. All timings below are from proof approval.
* 300+ unit orders may be split across 2–3 deliveries. We'll always contact you when this applies.
| Print type | Quantity | Dispatch time |
|---|---|---|
| Basic Logo PrintingSample | Sample | 2–3 days |
| Full-Colour PrintingSample | Sample | 3–7 days |
| Basic Logo PrintingBulk orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days | |
| Full-Colour PrintingBulk orders | 25–300 units | 7–10 days |
| 300+ units | Up to 20 days* |
* 300+ units may be split across 2–3 deliveries. Allow up to 20 business days for single-shipment 300+ orders.
| Order type | Quantity | Dispatch time |
|---|---|---|
| Printed Sample | Sample | 2–3 days |
| Bulk Printed Orders | 25–100 units | 3–4 days |
| 250–500 units | 5–6 days | |
| 1,000+ units | 7–10 days |
Allow 2–8 business days after your order has been dispatched.
Allow 1–3 business days after dispatch. Select at checkout.
Select warehouse pick-up or same-day delivery options directly at checkout.
Unforeseen events may impact delivery times. Always check our website for the latest.
Allow 5–20 days depending on your country. Estimated times display in checkout once your address is entered.
Allow 3–7 days to New Zealand, Canada, USA, UK, and other supported countries.
Orders shipped outside Australia are classified as imports in the destination country. You are responsible for paying any applicable import duties and taxes to clear customs.
The shipping carrier will contact you using your order details. If duties are not paid, the shipment will be diverted to commercial composting and cannot be returned. No refunds apply in these cases.
If you've purchased the wrong size or no longer need your mailers, you may be able to return them for store credit within 14 days of purchase. No change-of-mind returns are accepted after this period due to the shelf life of our mailers.
Sometimes things don't go to plan — and we'll always make it right. Resolutions can include product replacements, store credits, or refunds.
If you have a product issue, please contact us for instructions. We'll generally ask for photos or a short video of the issue to provide the fastest possible resolution.
When a product is out of stock it may move to a pre-order listing. This will be clearly noted on the product page and in your order confirmation.
If you order a pre-order item alongside in-stock items, your entire order is held until pre-order stock is available. We cannot partially ship orders.
Tip: Place pre-order and in-stock items in separate orders to avoid delays.
You'll receive a shipping tracking notification as soon as your pre-order is dispatched. If you have questions, message us for assistance.